F.A.Q.s
What is Kratom?
Mitragyna speciosa (commonly known as kratom, also ketum) is a tropical evergreen tree in the coffee family (Rubiaceae) native to Southeast Asia in the Indochina and Malaysia phytochoria (botanical regions). The leaves of kratom have been used as an herbal drug for centuries by the people of Southeast Asia. It is used in medicine as a stimulant (at low doses), sedative (at high doses), pain killer, treatment for opiate addiction and more.
Is Kratom legal?
Please visit the americankratom.org website to find the latest information on Kratom Restricted areas.
Payment Information
What Payment Methods Are Accepted?
All payment is handled via telephone due to rules and regulations regarding Kratom sales online. Once an order is completed you will receive details on how to proceed.
Orders and Returns
How do I place an Order?
Head over to our store, add a product to your cart and follow the checkout process. Additional information will be provided once your order is submitted.
Do I need an account to place an order?
Yes, registering an account is required. This also helps us ensure that you get credit for your 10% cash-back towards future purchases!
Who should I to contact if I have any queries?
Please reach out to [email protected] or feel free to call us at (720) 610-3500.
How Can I Cancel Or Change My Order?
Please reach out to [email protected] for orders.
How Can I Return a Product?
You may return your purchase within 30 days of receipt for 100% money back guarantee, excluding shipping and handling costs. If a product arrives damaged, or we made an error, and it cannot be remedied with replacements we will pay to return the item to us and send a replacement to you. If you decide you do not want parts or a replacement, the item can be returned for money back. Please keep in mind that if you decide to return our product for your money back you are required to pay for all shipping costs.
All returned products must be in original condition and packaging or additional charges may be applied. If you have any questions about whether a product can be returned, please call us.
Our goal is to make buying easy, safe and efficient with a 100% guarantee.
This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with physician before use if you have serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat , cure or prevent any disease. Individual weight loss results will vary. By using this site, you agree to follow the Privacy Policy and all the Terms and Conditions printed on this site. Void Where Prohibited by Law.
This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with physician before use if you have serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat , cure or prevent any disease. Individual weight loss results will vary. By using this site, you agree to follow the Privacy Policy and all the Terms and Conditions printed on this site. Void Where Prohibited by Law.
